Refund policy

Returns & Refunds

We hope you love your PARVÉA purchase. If something isn’t quite right, we’re here to help.

Returns & Exchanges

You may request a return or exchange within 7 days of receiving your order.

To be eligible, items must:

• Be unworn, unwashed, and unused.
• Have all original tags attached.
• Be returned in their original packaging.
• Be free from stains, perfume, or any signs of wear.

Exchanges

Need a different size? We offer size exchanges, subject to availability.

If your requested size is unavailable, you may choose another product of the same value or receive store credit.

Refunds

Refunds are issued only for:

• Damaged or defective products.
• Incorrect items received.

Once the returned item has been inspected and approved, the refund will be processed to your original payment method within 5–7 business days.

Non-Returnable Items

Returns and exchanges are not accepted for:

• Products purchased during final clearance sales.
• Items returned without original tags.
• Products that have been worn, washed, altered, or damaged after delivery.

Need Help?

For any questions regarding your order, please contact us at hello@parvéa.com. We’ll be happy to assist you.